Terms and Conditions：
- Warranty service will only be honored upon presentation of this warranty card showing dealer’s chop together with the original purchase receipt.
- Lifetime warranty for the Ceramic Cartridge
If there are any problems with your WINKLER faucet which are caused by the ceramic cartridge, such as leakage, blockage etc..., we will replace a new cartridge for you, provided such defect occurs, in our judgment, under normal usage.
- Two years warranty for the Faucet
- Customers are responsible for delivery to and collection of repaired items from our maintenance centre.
- It is the customer’s sole responsibility for removing and installing the product.
- This warranty card shall automatically be null and void if:This warranty service excludes all industrial, commercial and business usage.
- Damage is caused by foreign bodies in the water, dirt or lime scale;
- Damage is caused by aggressive cleaners, corrosive, acidic, abrasive, alcoholic substances or solvent of the faucet;
- Damage as a result of misuse, negligence, accident or faulty installation or maintenance;
- Repaired by unqualified persons or not using original WINKLER spare fittings.
- Should any suspicious or questionable occasion arises with regard to the validity of the warranty card or the cause of damage to the ceramic cartridge/faucet in question, Winkler Limited reserves all its right to refuse acceptance of this warranty card and such decision shall be final.
- This warranty card is valid in Hong Kong & Macau SAR only.
- Please retain this warranty card for future maintenance service.